1. Who can shop at PIS Express?
PIS Express is designed for our franchisees, referral partners, employees, and supporters. Whether you're looking to elevate your professional brand, outfit your team, or find meaningful client gifts, our collections are tailored to serve your needs with style and purpose.
2. What products are included in the Tools & Equipment collection?
This collection includes premium home inspection tools and industry-specific equipment chosen for their quality, durability, and performance — everything our franchise professionals need in the field.
3. Can I customize marketing materials with my personal or business details?
Yes. Many of our marketing and branding products, including business cards and door hangers, offer customization options to help you present your brand in the most polished and professional way.
4. What types of client gifts do you offer?
Our Client Appreciation collection features elegant homewarming gifts designed to express gratitude and strengthen client relationships — perfect for leaving a lasting impression.
5. Who can wear PIS Express apparel?
Our apparel is available for employees, brand ambassadors, and anyone who wishes to represent and support the mission behind PIS Express. Each piece is made with comfort, quality, and professional appeal in mind.
6. Do you offer bulk ordering options?
Yes. For large teams or event needs, we offer bulk purchasing options on select items. Please contact our support team for personalized assistance and pricing.
7. How long does shipping take?
Standard shipping times range from 5–10 business days, depending on your location and the product type. Customized or bulk orders may take slightly longer — we'll always keep you informed every step of the way.
8. Can I return or exchange items?
Yes. Unused and non-customized items may be returned or exchanged within 14 days of delivery. Please refer to our full return policy for details.
